71 Robinson Road, Singapore 068895
Contact Ophrysen
Reach us by phone, email, or the contact form on this page. Sales questions, support issues, and partnership enquiries all come to the same team.
Business phone
+65 6207 9299
Phone is the fastest route for a setup or fit question. Monday to Friday, 9:00 AM – 6:00 PM (SGT). If you reach voicemail, leave your company name and a short description of what you need.
Email and office
71 Robinson Road, #14-01, Singapore 068895. Email suits anything you want in writing — quotations, registration documents, and migration questions. We aim to reply during business hours on the same or next working day.
Existing customer? Have your company name and account email ready before you write — it shortens the exchange for both sides.
Send the contact form
Use the form for sales enquiries, support requests, and partnership proposals. Include your company name, the best contact address, and a sentence about what you need. If you are asking about pricing, mention your user count and whether you invoice in foreign currencies, and we can point you to the right tier.
If you are comparing accounting software and want a direct answer about fit, say so in your message. We will respond with a recommendation rather than a pitch — and tell you when an ERP or a different category of tool is the better fit.
After you submit, you will see a confirmation page explaining the next steps.
What happens next
Your message reaches our team
We reply by phone or email, whichever you indicate as preferred. Tell us your preferred channel in the message and we will use it.
You asked about pricing
Expect a recommendation on tier plus a quotation you can use internally.
You asked a support question
We answer directly, or arrange a call if the issue needs a walkthrough.
You want registration documents
We send them for procurement or vendor onboarding, in the format you need.
You are not sure which route fits
Say so plainly. We will point you to sales, support, or a partner conversation.
Cloud accounting support in Singapore, Monday to Friday
Choose the route that fits
Every route lands with the same team. The difference is how much context you can hand over in the first message.
Sales enquiries
Plan choice, migration, and fit
Sales questions usually cover plan choice, migration, and whether the software fits a particular business model. Tell us how many people will use the system, how many bank accounts you reconcile, and whether you hold inventory. That is enough for a useful answer.
Support requests
Have your company name and account email ready, plus the transaction date and amount if the issue is about reconciliation. That context usually resolves the question in one exchange instead of several.
Partnerships and corporate services
We work with accountants, corporate services firms, and business advisers who support Singapore SMEs. If you refer clients or manage books on their behalf, describe the arrangement you have in mind and we will respond with what a working relationship would look like.
Corporate registration details
Our registration details are published in the footer of every page. If you need them in a formal document for procurement or vendor onboarding, request it through the form and we will send it. Verifying the company behind the software is a reasonable first step before you commit.
Before you write
What to prepare for a useful first reply
A little context in the first message saves a round trip. Nothing on this list is mandatory, and you do not need to prepare it before you call — it just helps if you have it.
Team size
How many people will sign in and post entries, including anyone who only reviews reports.
Bank accounts and cards
How many accounts you reconcile each month, and whether any sit with an overseas bank.
Inventory and invoicing
Whether you hold stock, and whether you invoice customers in currencies other than Singapore dollars.
Your current tools
What you use today, spreadsheets included. Migration questions are easier to answer when we know the starting point.
Questions we hear before a first call
Short answers to the practical questions that come up most often on this page.
How quickly will I hear back?
We aim to reply during business hours on the same or next working day. For anything time-sensitive, phone is quicker than email.
Can I attach a spreadsheet or a sample invoice?
Yes. If an example helps explain your setup, mention it in the message and we will reply with the best way to send it across.
Do I need to be a customer to call?
No. Sales questions, fit questions, and partnership enquiries all come to the same team, whether or not you use the software today.
Can you send registration documents for procurement?
Yes. Ask through the contact form, tell us the format your procurement team needs, and we will send the corporate registration details.
Which email address should I use?
[email protected] reaches the same team as the form and the business phone. Use whichever is easiest for you.
Ophrysen Cloud Accounting
Cloud accounting software for businesses in Singapore, with official registration details published on every page and support by phone and email during business hours.
71 Robinson Road, #14-01, Singapore 068895
Business phone
+65 6207 9299
Monday to Friday, 9:00 AM – 6:00 PM (SGT). Voicemail is monitored — leave your company name and what you need.
Comparing accounting software before you commit? Compare the options we cover, or read the features list to see what is included.